22 votesNate Silva commented
It turns out this is possible, though poorly documented -- and as implemented it can effectively cause DATA LOSS. I would like to see this improved and become a first-class feature.
First, how to do it, then I’ll explain the DATA LOSS.
You can press M or choose Messages > Mute Conversation from the menu.
If you want to find your muted conversations, you press Shift-Cmd-1. I don’t know how I discovered that keyboard shortcut. It’s not shown in the menu as far as I can tell.
DATA LOSS: This seems like a big problem. If someone hits M by accident, the entire conversation will disappear and (if they don’t know about the secret Shift-Cmd-1 keyboard shortcut) they will never see that conversation again… ever. Even if you know about the secret keyboard shortcut, you might not think to look in your muted conversations.
The solution is to make muted conversations a first-class citizen, with a folder item in the left panel similar to Starred or Trash. It would have an unread message counter next to it, just as other folders do.Nate Silva shared this idea ·
48 votesNate Silva commented
This is a big problem. I sometimes look at email on my phone (where I use a different email app) just because I don’t want to pause over the subject line for several seconds in Airmail for Mac.