When we convert e-mails to Atlassian JIRA issue comments, these are simply unreadable.

Hi XXX,
color: Color value is invalid
color: Color value is invalid

A short summary of what we just discussed via our video-call.
color: Color value is invalid
color: Color value is invalid

I’) ve setup a simple workflow but combined the Waiting for Agent and Waiting for Suppor Queu as you can make this visible in the queues of a project.
color: Color value is invalid
color: Color value is invalid

etc.