Skip to content

How can we improve Airmail?

← Airmail for macOS

Improve the share links in Airmail so I don't get this error, "Word was unable to mail your document. Please make sure your mail..."

When creating a Word document in Outlook 2016 for Mac, there is the ability to "share" the document with other people by email. The steps are File > Share > Send Document. But every time I do this I get this error, "Word was unable to mail your document. Please make sure your mail program is configured correctly and that you can send mail with it." when Airmail 2 is set as the default mail application. I do NOT get this same error when I select Mac Mail or Outlook as the default mail client. This is a very big set back as I share many files this way. Please help.

251 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Andy shared this idea  ·   ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Miguel commented  · 

    My disappointment with Airmail is growing and growing... They keep adding functionality and integrations with the weirdest services, but the plain basic is just not working. And this is basic stuff. And a decent editor is basic as well, but that is another story...

  • Adrian Ward commented  · 

    I'm guessing there is no fix for this yet? It is a bit annoying to be honest.

  • Anonymous commented  · 

    I have the same problem using share in whatever app I want using iOS 10

  • Anonymous commented  · 

    It's the end of October the problem still exists.

  • Anonymous commented  · 

    OMG and you charged me money for an email application that does not share?
    Known problem for months and still not fixed.
    Get on with it.

  • Don commented  · 

    This is a major issue and will cause me to go back to mail and/or Outlook. I use this feature at least 10 times per day

  • Anonymous commented  · 

    Same here. Bump.

  • Karen Marrero commented  · 

    Apparently this is a microsoft issue to be resolved, not airmail.

  • Davia Downey commented  · 

    Same here. This is an enormous oversight.

  • TP commented  · 

    This really, really needs to be fixed.

  • Anonymous commented  · 

    me too. Please fix this.

  • Jeff commented  · 

    +1

  • Tim commented  · 

    how is this still an issue? it's basic functionality.

  • Paul commented  · 

    Same issue

  • Shayne commented  · 

    PLEASE FIX THIS IMMEDIATELY!!

  • Anonymous commented  · 

    i can't believe this is an issue

  • Paul Hutton commented  · 

    I agree- Airmail is a wonderful turbo-charged replacement for Mail. It is my default client on Mac and iOS. However, share/send from iOS from many apps does not work. Have tried from Pages, Comic Life... On iPhone, iPad Pro,iPad mini (all running latest iOS version.) This needs resolving- such an essential prerequisite.

  • Ian commented  · 

    I am also having the same issue.

  • Brian commented  · 

    I agree. Please add this capability. I was surprised that it wasn't already included.

  • Jeff Matthews commented  · 

    Really love Airmail, but this problem is a problem in terms of productivity, please fix this soon!

2

Airmail for macOS: Attachments

Categories

Feedback and Knowledge Base

(thinking…)

Documentation